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Privacy Policy

This Privacy Policy applies to www.ferestrepartner.ro, a website owned and operated by SC Partner Alu Plast SRL. This Privacy Policy describes how we collect and use the information, which may include the personal data you provide on our website: www.ferestrepartner.ro. It also describes the choices you make available about how we use your personal information and how to access and update these data.

Data collection

Among the types of personal information we collect are:
• Your first name, your name, your email address, your phone number and your address;
• Banking data
• The information you provide about your marketing preferences or when you participate in polls, contests, or promotional offers; You can always choose which personal data (if any) you want us to provide. However, if you choose not to provide certain details, some of your transactions may be affected by us.
The data we collect automatically
When our website is used, we also collect information automatically, some of which may be personal data. This includes data such as language settings, IP address, location, device settings, device operating system, login information, usage time, requested URL, status report, user agent (browser version information), operating system, result (visitor or buyer), browsing history, user's reservation ID, and view data type. It is also possible to automatically collect data through cookies.

Processing Purposes

We use your personal data for the following purposes:
• A. Offers Requests: We use your personal data to create and manage your price offers.
• B. Customer service: We use your personal data to provide customer service
• C. Customer Comments: We can use your contact information to invite you by email to write a comment for potential customers. It can help other potential customers choose our company's offer. If you submit a comment, it can be posted on our website.
• D. Marketing Activities: We also use your data for marketing activities, as required by law. If we use your personal data for direct marketing purposes, such as commercial newsletters and marketing communications on new products and services or other offers that we believe might be of interest to you, we will include a unsubscribe link that you you can use if you do not want to send us any more messages.
• E. Other Communications: There may be other times when we contact by email, mail, phone or SMS, depending on the contact information you share with us. There may be a number of reasons for these communications:
a. We may have to respond to and resolve the requests you have made.
b. When you use our services, we may send you a questionnaire or invite you to write a comment about your experience on our website. We believe this additional service is useful for you and for us because we can improve our website based on our feedback.
• F. Analysis, Improvement, and Research: We use personal data to conduct research and analysis. We may involve a third party to do so on our behalf. We may share or disclose the results of such research, including third parties, in anonymous, aggregated form. We use your personal data for analytical purposes, improve our services, improve user experience, and improve the functionality and quality of our online services.
• G. Security, Fraud Detection and Prevention: We use information that may include personal data to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including user authentication. For these purposes, personal data may be shared with third parties, such as law enforcement authorities, under applicable law and external counselors.
• H. Legal grounds: In some cases, we must use the information provided, which may include personal data, to resolve legal disputes or complaints, investigate and comply with regulations, or to enforce an agreement or comply with requests law enforcement bodies as far as this is required by law.
• If we use automated means to process personal data that have legal effects or affect you significantly, we will implement appropriate measures to protect your rights and freedoms, including the right to obtain human intervention.

Legal bases

• In view of purposes A and B we rely on the performance of a contract: The use of your data may be necessary to perform the contract that you have with us.
• In view of purposes C-H, we rely on its legitimate interests: We use your data for our legitimate
interests, such as providing you with the best appropriate content for the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes. When using personal data to serve our legitimate interests, we will always balance your rights and interests in the protection of your information against our rights and interests.
• In respect of purpose H, we also rely, where applicable, on our obligation to comply with applicable law.
• Where needed under applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes. If needed in accordance with applicable law, we will ask your consent. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement. If you wish to object to the processing set out under C-F and no opt-out mechanism is available to you directly (for instance in your account settings), to the extent applicable, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Data sharing

• Third-party service providers: We use service providers to process your personal data strictly on our behalf. This processing would be for the purposes of this Privacy Policy, such as sending marketing materials or analytical support services. These service providers are required to comply with the confidentiality clauses and may not use your personal data for their own purposes or for other purposes.
• Competent Authorities: We disclose personal information to law enforcement authorities and other governmental authorities, to the extent required by law or strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

International data transfers

The transmission of personal data as described in this Privacy Statement may include overseas transfers of personal data to countries whose data protection laws are not as comprehensive as those of the countries within the European Union. Where required by European law, we shall only transfer personal data to recipients offering an adequate level of data protection. In these situations, we make contractual arrangements to ensure that your personal data is still protected in line with European standards. You can ask us to see a copy of these clauses using the contact details below.
We use appropriate systems and procedures to protect information, including personal data. We also use security procedures and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel are allowed access to personal data during the activity.

Data retention

We will retain your information, which may include personal data for as long as we deem it necessary to provide services to you, comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us via the contact details included below.

Your choices and rights

We want you to be in control of how your personal data is used by us. You can do this in the following ways:
• you can ask us for a copy of the personal data we hold about you;
• you can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you;
• in certain situations, you can ask us to erase or block or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data; and
• in certain situations, you can also ask us to send the personal data you have given us to a third party.
Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data subject to applicable law.
We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal data by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.. We will handle your request in accordance with the applicable law.

Questions or Complaints

If you have questions or concerns about our processing of your personal data, or if you wish to exercise any of the rights you have under this notice, you are welcome to contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also contact your local data protection authority with questions and complaints.

Changes to the Notice

Just as our business changes constantly, this Privacy Statement may also change for time to time. If you want to see changes made to this Privacy Statement from time to time, we invite you to access this Privacy Statement to see the changes. If wemake material changes or changes that will have an impact on you (e.g. when we start processing your personal data for other purposes than set out above), we will contact you prior to commencing that processing.

Ferestre Partner

What differentiates us from the competition is that for us, quality is in the standard, not optional!

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